Friends and Family Test

Posted November 19th, 2014.

We are now required to ask for feedback from all patients regarding the care they have received, good or bad. This will help to develop the practice further and look at all the things we do, hoping to improve our service.

It will ask the following questions:

‘How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?’

‘Were you involved enough in decisions made about your care and treatment?’

‘Was the surgery clean?’

‘Were the receptionists helpful?’

‘Is it easy to get an appointment either by telephone and/or at the surgery’

 

If you wouldlike to leave feedback please visit iWantGreatCare.org and leave your feedback for Chartham Surgery or either GP. We also have a paper version in the surgery for completion.